Tuition Refund Policy

British Columbia

If the institution receives tuition from the student, or a person on behalf of the student, the institution will refund the student, or the person on behalf of the student, the tuition that was paid in relation to the program in which the student is enrolled if:
1. The institution receives a notice of withdrawal from the student no later than seven days after the effective contract date and before the contract start date;
2. The student, or the student’s parent or legal guardian, signs the student enrolment contract seven days or less before the contract start date and the institution receives a notice of withdrawal from the student between the date the student, or the student’s parent or legal guardian, singed the student enrolment contract and the contract start date; or
3. The student does not attend a work experience component and the institution does not provide all the hours of instruction of the work experience component within 30 days of the contract end date.

The institution will refund the tuition for the program and all related fees paid by the student or a person on behalf of the student enrolled in the program if the student is enrolled in the program without having met the admission requirements and did not misrepresent his or her knowledge or skills when applying for admission.

If a student does not attend any of the first 30% of the hours of instruction to be provided during the contract term, the institution may retain up to 50% of the tuition paid under the student enrolment contract unless the program is provided solely through distance education.

Unless the program is provided solely through distance education, if the institution receives a notice of withdrawal from a student:
1. more than seven days after the effective contract date and
  1. at least 30 days before the contract start date, the institution may retain up to 10% of the tuition due under the student enrolment contract, to a maximum of $1,000.
  2. less than 30 days before the contract start date, the institution may retain up to 20% of the tuition due under the student enrolment contract, to a maximum of $1,300.
2. after the contract start date
  1. equal to or before 10% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 30% of the tuition due under the student enrolment contract.
  2. and after 10% but before 30% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 50% of the tuition due under the student enrolment contract.

Unless the program is provided solely through distance education, if the institution provides a notice of dismissal to a student and the date the institution delivers the notice to the student is:
1. equal to or before 10% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 30% of the tuition due under the student enrolment contract.
2. after 10% but before 30% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 50% of the tuition due under the student enrolment contract.

If the institution provides the program solely through distance education and the institution receives a student’s notice of withdrawal or the institution delivers a notice of dismissal to the student and:
1. the student has completed and received an evaluation of his or her performance for up to 30% of the hours of instruction to be provided during the contract term, the institution may retain up to 30% of the tuition due under the student enrolment contract, or
2. the student has completed and received an evaluation of his or her performance for more than 30% but less than 50% of the program, the institution may retain up to 50% of the tuition due under the student enrolment contract.

The institution will refund fees charged for course materials paid for but not received if the student provides a notice of withdrawal to the institution or the institution provides a notice of dismissal to the student.

Refunds required under this policy will be paid to the student, or a person who paid the tuition or fees on behalf of the student, within 30 days:
1. of the date the institution receives a student’s notice of withdrawal,
2. of the date the institution provides a notice of dismissal to the student,
3. of the date that the registrar provides notice to the institution that the institution is not complying with section l(c) or 2 of this policy, or
4. after the first 30% of the hours of instruction if section 3 of this policy applies.

Ifan international student delivers a copy of a refusal of a study permit to the institution, sections l(a), l(b), 4, 7, and 8 of this policy apply as if the copy of the refusal were a notice of withdrawal, unless:
1. the international student requests an additional letter of acceptance for the same program that was the subject of the refusal of a study permit,
2. or the program is provided solely through distance education.

Alberta

THE PRIVATE VOCATIONAL TRAINING ACT
RETENTION AND REPAYMENT OF FEES
(Extract -Alberta Regulation 341/2003)
(Consolidated up to 349/2009)

Registration fee

14(1) Subject to subsection (2), a licensee may require a prospective student to pay a registration fee of not more than $500 before that person’s vocational training begins.

(2) A licensee must not reqnire or accept payment of

(a) a registration fee in respect of a prospective student until that person has signed a student contract, or

(b) a tuition fee in respect of a prospective student before that person’s vocational training begins.

(2.1) Despite subsection (2)(b), a licensee may accept a tuition fee in respect of a prospective student before that person’s vocational training begins if the fee is paid by a third party approved by the Director.

(3) A licensee who receives a registration fee must credit the fee to unpaid tuition if the student commences the vocational training.

Cooling off period

15 Notwithstanding anything in this Regulation, if a student terminates a student contract on or before the 4th business day after signing the contract, the licensee must refund any tuition or other fee paid by or on behalf of the student.

Refund of registration fee - before training begins

16(1) If a student terminates a student contract before the vocational training begins, the licensee is entitled to any registration fee paid by or on behalf of the student.

(2) The licensee must refund any registration fee that has been paid by or on behalf of the student if

(a) a licensee terminates a student contract before the vocational training begins, or

(b) the vocational training does not begin on the commencement date set out in the student contract.

Refund of tuition - after t1·aining begins

17(1) If a student contract is terminated after the vocational training begins, the licensee is entitled to the following amounts of tuition:

(a) when 10% or less of the vocational training has been provided, 25% of the tuition;

(b) when more than 10% but 50% or less of the vocational training has been provided, 60% of the tuition;

(2) If a licensee has received a tuition fee in excess of the an1ount that the licensee is entitled to under subsection (1), the licensee must refund the excess amount.

(3) For the purpose of this section, vocational training provided by correspondence is provided as lessons are supplied, marked and returned to the student.

Abandoning provision of vocational training

18(1) A licensee abandons the provision of vocational training under its licence if the licensee stops providing the vocational training before it is complete and

(a) there are student contracts for the vocational training that have not been terminated, or

(b) all student contracts for the vocational training have been terminated but one or more of the contracts were, in the Director’s opinion, terminated by the licensee so that the licensee would not be required to provide the vocational training.

(2) Notwithstanding sections 16 and 17, if a licensee abandons the provision of vocational training under its licence,

(a) the licensee must refund all tuition that has been paid in respect of the vocational training, and

(b) section 11 applies if the licensee is unable or refuses to make the refund.

(3) A licensee is deemed to have abandoned the provision of vocational training by correspondence iflessons cease to be supplied, marked and returned to the student.

(4) A licensee is not considered to have abandoned the provision of vocational training if the Director is of the opinion that the licensee is providing a means to enable a student to complete the vocational training without any disadvantage.

(5) This section does not require the refund of tuition in respect of a student whose student contract is terminated

(a) by the student before the licensee abandons the provision of vocational training, or

(b) by the licensee before the licensee abandons the provision of vocational training where the termination was made because the student was expelled or for non-payment of fees.

Payment of refunds

21(1) Subject to subsection (2), a refund of a student’s tuition must be paid

(a) to the student, or

(b) in the case of a student who has an outstanding student loan in respect of the vocational training for which the refund is being provided, to the lender that made the student loan.

(2) If a licensee receives payment of a student’s tuition from a government, agency or person other than the student, any refund of the sh1dent’s tuition must be paid to the government, agency or other person.

(3) If a licensee is required to refund a registration fee or tuition, the refund must be paid not later than the earlier of the following:

(a) 30 days from the day the student contract is terminated;

(b) the time period specified in an order of the Director.

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